Your air-to-water heat pump requires servicing every year to keep your warranty valid under the manufacturer/distributor warranty terms and conditions.

An annual service also keeps your air-to-water heat pump running most efficiently, saving you money on your electricity bill and reducing wear and tear on your heat pump system.

Only an approved service engineer trained by the heat pump manufacturer/distributor is authorized to service your heat pump under the warranty terms and conditions.

Servicing it yourself or having it serviced by someone who is not trained and approved will void your warranty.

Keeping your warranty valid is of the utmost importance to you, as it will reduce your running costs and minimize expensive repairs and costly call-out fees, and give you fewer worries in the event of a heat pump failure.

A warranty call receives a faster response call out time and it saves you the time and stress of looking for an available Engineer to repair your heat pump in the depth of winter when you mostly need reliability from your heating system, bearing in mind that heat pump Engineers are not always available for breakdown call outs at short notice.

Warranty time varies with heat pump manufacturers; some last up to 10 years. Your heat pump is registered for its warranty at the time of commissioning, and your annual service records keep your warranty valid.